- WIRED Business 14:00March 31, 2021The Foundations of AI Are Riddled With ErrorsThe labels attached to images used to train machine-vision systems are often wrong. That could mean bad decisions by self-driving cars and medical algorithms.
< Business, Business / Artificial Intelligence, AI Hub, AI Hub / Application / Content moderation, AI Hub / Application / Face recognition, AI Hub / Application / Identifying Fabrications, AI Hub / Application / Text analysis, AI Hub / End User / Consumer, AI Hub / End User / Research, AI Hub / Sector / Consumer services, AI Hub / Sector / Finance, AI Hub / Sector / Health care, AI Hub / Sector / IT, AI Hub / Sector / Research, AI Hub / Source Data / Images, AI Hub / Source Data / Text, AI Hub / Technology / Machine learning, AI Hub / Technology / Machine vision, AI Hub / Technology / Natural language processing >
- Business Insider 08:05February 10, 2021Twitter accidentally locked GOP Rep. Devin Nunes out of his account because he failed its anti-spam filterTwitter said its automated systems took action in error after Nunes' account failed to complete a reCAPTCHA, and it has since reversed the suspension.
< Tech Insider, Devin Nunes, Twitter, content moderation, Politics >
- Business Insider 01:55February 3, 2021Technology and society 'smashed together in a head-on collision.' Mozilla Foundation surveyed the wreckage.Racial justice, labor rights, and corporate accountability dominated headlines in 2020. A new report explores the role technology played.
< Tech Insider, Politics, Mozilla Foundation, Internet health, 20/20, racial justice, Racial Discrimination, Labor rights, Technology, Transparency, Data Privacy, Surveillance, Diversity and Inclusion, Gig economy, Mozilla, Social Media, content moderation, Free Speech >
- Business Insider 00:59January 29, 2021CEO Brian Chesky says Airbnb stopped being a 'hands-off' platform earlier than other tech companies because customers got 'physically hurt'Chesky said Airbnb took a tougher stand against bad actors, and reacting to the Capitol attacks, because it had dealt with real-world violence before.
< Tech Insider, AirBnB, Brian Chesky, CEO activism, Stakeholder Capitalism, Capitol Siege, Corporate Social Responsibility, content moderation, Racism, Racial Discrimination >
- Business Insider 19:40January 28, 2021Facebook's 'supreme court' just made its first rulings, and reinstated 4 posts the social network had removedThe oversight board was created in October as an independent unit to review difficult content moderation decisions that Facebook carries out.
< Tech Insider, News, Facebook, content moderation, tech companies, Social Media, Facebook Oversight Board >
- Business Insider 04:35January 27, 2021YouTube blocks Rudy Giuliani from earning ad dollars after he repeatedly pushed election misinformationThe move follows months of Giuliani spreading conspiracies, and comes as Trump's lawyer faces a $1.3 billion lawsuit from Dominion Voting Systems.
< Politics, Tech Insider, News, Advertising, Rudy Giuliani, YouTube, Dominion Voting Systems, Misinformation, Elections 2020, Politics, content moderation, Digital Advertising, Social Media >
- Business Insider 22:00January 25, 2021Twitter's new 'Birdwatch' feature will let users to sift through and add notes to misleading tweetsTwitter is enlisting the help of a small group of US users to vet tweets that could contain misinformation and add notes with "informative context."
< Tech Insider, News, Twitter, Social Media, Misinformation, content moderation >
- Business Insider 19:41January 17, 2021After Trump's Twitter ban, critics want other populists like Brazil's Jair Bolsonaro and India's Narendra Modi booted from social mediaCritics see tech platforms' Trump ban as an opportunity to deplatform other populist politicians who spread misinformation.
< Tech Insider, Weekend BI UK, content moderation, Trump twitter, Jair Bolsonaro, Twitter, Narendra Modi, Trump, Facebook >
- Business Insider 19:06January 17, 2021Selena Gomez emailed Sheryl Sandberg months before the Capitol siege to highlight US militia group activity on FacebookThe actress told Facebook's COO Sheryl Sandberg that major tech firms needed to crack down on political lies and violent speech.
< Tech Insider, Weekend BI UK, Selena Gomez, Facebook, Capitol Siege, content moderation, QAnon, Three Percenters, Militia Movements >
- Business Insider 01:12January 14, 2021Parler claims in antitrust lawsuit that Amazon said it was 'definitely in this journey' with the controversial social media platform until Capitol riotsParler pushed back on Amazon's claims that it put the app on notice back in November, claiming Amazon didn't express concerns until January 8.
< Tech Insider, Politics, News, Markets, Enterprise, Parler, Amazon, AWS, Antitrust, Section 230, Lawsuits, content moderation, Free Speech, Capitol Siege >
- Business Insider 07:40January 13, 2021YouTube removes Trump videos and bans him from uploading new content for a minimum of 7 days, citing 'ongoing potential for violence'YouTube said President Donald Trump's channel now has its first strike and that comments will be disabled over "safety concerns."
< Tech Insider, Politics, News, Election 2020, YouTube, Capitol Siege, Donald Trump, Social Media, Google, content moderation >
- Business Insider 03:04January 9, 2021Apple threatens to ban far-right social media platform Parler from its App Store amid complaints it was used to 'plan, coordinate, and facilitate' attempted insurrectionApple told Parler it must implement a plan for moderating the platform within 24 hours or the app would be removed, BuzzFeed News reported.
< Tech Insider, Politics, News, Markets, Parler, Apple, App Store, Capitol Siege, Misinformation, Hate Speech, content moderation, 2020 Elections >
- Business Insider 06:46January 7, 2021Facebook censored its employees' discussion over whether to ban Trump from the platform after the president attempted to incite an insurrectionFacebook blocked comments on multiple internal posts where employees had been criticizing its response to Trump's posts, BuzzFeed News reported.
< Tech Insider, Politics, News, Facebook, Capitol Siege, Donald Trump, Mark Zuckerberg, Misinformation, content moderation >
- Business Insider 05:59December 14, 2020Facebook reportedly hasn't banned a violent religious extremist group in India because it fears for its business prospects and staff's safetyFacebook has been reluctant to enforce its rules in India over fears of political and even physical backlash, according to The Wall Street Journal.
< Tech Insider, Facebook, India, Hate Speech, Hate Groups, BJP, Mark Zuckerberg, content moderation, violent extremism >
- Business Insider 10:15December 11, 2020Facebook reportedly told its ad reviewers to ignore fraud and hacked accounts as long as 'Facebook gets paid'An investigation by BuzzFeed News revealed how Facebook consistently prioritized making money over enforcing advertisers' violations of its policies.
< Tech Insider, Politics, News, Mark Zuckerberg, Facebook, Disinformation, Political ads, political advertising, Advertising, Scams, content moderation, Accenture >
- Business Insider 07:27November 26, 2020Facebook's AI-fueled attempt to block bad ads is hurting legitimate small business owners — and its 'pay-to-play' customer support is leaving them stranded ahead of the holiday shopping seasonWhen Facebook incorrectly bans ads, smaller advertisers say they pay the price because of slow, opaque, and inconsistent customer support.
< Tech Insider, Advertising, Media, Retail, Facebook, Facebook Ads, Facebook Advertising, Advertising, Advertisers, Digital Advertising, Social Media, content moderation, AI >
- Business Insider 22:36November 16, 2020Congress will grill the CEOs of Facebook and Twitter on Tuesday during a hearing on content moderation hearing — here's how to watch and what to expectRepublicans will likely slam the CEOs over how Facebook and Twitter handled a New York Post story about Joe Biden's son.
< Tech Insider, Politics, Twitter, Facebook, Section 230, content moderation, Senate >
- Business Insider 20:58November 12, 2020TikTok has reportedly poached over 25 of Facebook's contracted moderators and hired them in-house as Facebook continues to face scrutiny for its violent contentAn ex-Facebook moderator told CNBC it was a "terrible job" and TikTok roles may be better in part because there isn't as much extreme content yet.
< Tech Insider, News, Facebook, content moderation, Social Media, Contract workers >
- Business Insider 08:03November 6, 2020Facebook reportedly measures 'violence and incitement trends' — and it spiked by 45% during the week of the electionThe tool measures possible real-world violence based on keywords and hints at the scope of Facebook's misinformation problem, BuzzFeed News reported.
< Election 2020, Tech Insider, Politics, Facebook, Misinformation, Violence, Elections 2020, 2020 Elections, content moderation, Social Media, 2020 election >
- Mashable 23:25November 1, 2020Facebook content mods reportedly favor Trump, Jr., other conservativesFacebook is trying super hard to refute claims of "anti-conservative bias," reportedly to the extent that it's undermining the company's own efforts to promote truth over lies.
A new investigation from the Washington Post shows how Facebook avoids penalizing certain high-profile conservative users when they spread misinformation. Facebook employees who spoke on the condition of anonymity say that these accounts skirt consequences for breaking rules because Facebook is trying to avoid disciplining conservatives who would raise hell about "anti-conservaive bias."
Two such users who receive that special treatment? Donald Trump, Jr., and the pro-Trump super PAC America First Action, among many others. Read more...More about Facebook, Donald Trump Jr., Bias, Content Moderation, and Tech
< Facebook, Donald Trump Jr., Bias, Content Moderation, Tech >
- Business Insider 03:03October 31, 2020Twitter allows New York Post account to tweet again after contested Hunter Biden story led the company to update hacked materials policyTwitter reversed course following backlash over its decision to block users from sharing the Post's story amid concerns about its source and veracity.
< Tech Insider, Politics, Media, Twitter, New York Post, Hunter Biden, Joe Biden, Social Media, content moderation, Free Speech, Cybersecurity, Misinformation >
- Business Insider 06:18October 30, 2020Facebook admits it 'improperly' blocked some political ads due to 'technical issues' as Joe Biden's campaign slams it for being 'wholly unprepared'Facebook said no ads were blocked "because of any partisan consideration," as Biden's camp accused the company of offering "no clarity" on the issue.
< Politics, Election 2020, Tech Insider, Advertising, Facebook, Joe Biden, Donald Trump, Political ads, Election 2020, content moderation >
- Business Insider 22:07October 26, 2020'It's definitely going to be more violent': A former Facebook content moderator warns election results could spark violence, no matter who winsA former moderator who had to review some of the most hateful content on Facebook said she expects the presidential election will result in violence.
< Tech Insider, News, Facebook, content moderation, Mark Zuckerberg, Election 2020, Trump, Biden >
- Business Insider 23:59October 22, 2020Facebook's much-hyped oversight board that can overrule even CEO Mark Zuckerberg likely won't make any decisions until after Election DayWith less than two weeks until Election Day, it's unlikely the new board will be making any decisions on election-related content before November 3.
< Tech Insider, Advertising, Politics, Facebook, Facebook Oversight Board, content moderation >
- Business Insider 21:04October 20, 2020A Facebook contractor has reportedly contracted COVID-19 days after returning to the office, and now colleagues are worried about an outbreakAlthough Facebook's corporate employees can work remotely through June 2021, contracted content moderators began returning to offices last week.
< Tech Insider, News, Facebook, content moderators, content moderation, tech companies, COVID-19 >
- Business Insider 03:06October 16, 2020Facebook is still failing to enforce its own rules against election disinformation, conspiracy theories, hate speech, and other policies, another new analysis findsThe Wall Street Journal's review of content that appeared to violate Facebook's rules showed much of it is still falling through the cracks.
< Tech Insider, Politics, News, Facebook, Mark Zuckerberg, content moderation, Disinformation, Misinformation, Conspiracy Theories, Elections 2020 >
- Business Insider 18:22October 12, 2020Facebook bans Holocaust denial content after allowing it for yearsThe policy change marks an abrupt about-face on Facebook's refusal, for more than a decade, to remove such content from its platform.
< Tech Insider, Politics, Facebook, Holocaust, Holocaust Denial, Anti-semitism, content moderation >